Property Management

At Neutral Property Group, we believe that successful property management is built on strong partnerships and clear communication with all parties involved—landlords, agents, and tenants alike. Our goal is to create a collaborative and efficient management experience that benefits everyone.

We understand that effective property management goes beyond just collecting rent and arranging repairs. That’s why we take a proactive approach, offering guidance and troubleshooting minor issues before calling out contractors—helping to save costs and resolve concerns quickly.

We are always on call and ready to assist, whether it’s answering a quick question, offering advice, or providing urgent support. We work with transparency and integrity, ensuring all parties are kept informed every step of the way. By fostering trust and open communication, we build long-term relationships that make property management smooth, stress-free, and effective.

We prioritise effective communication by providing our tenants with access to a convenient text messaging service. This innovative platform allows tenants to reach out to us quickly and easily, fostering a personal connection while ensuring we are always reachable. By facilitating immediate messaging, we can address issues and inquiries in a timely manner, demonstrating our commitment to their needs and concerns. This system not only enhances our responsiveness but also enables us to resolve maintenance requests and queries more efficiently, minimising downtime and ensuring that our tenants feel valued and supported. Ultimately, our text messaging service reflects our dedication to providing a caring, accessible, and efficient property management experience that enhances tenant satisfaction and strengthens our landlord-tenant relationships.With Neutral Property Group, you’re not just hiring a service—you’re gaining a dedicated partner who genuinely cares about your property and its success.Our property management services include:

Tenant Management – We handle everything from finding and screening tenants should you requires these services, to managing lease agreements, collecting rent, and addressing any tenant concerns.

Property Maintenance & Repairs – Keeping your property in top condition is key. We arrange regular maintenance, respond to repair requests, and ensure all issues are dealt with promptly.

Legal Compliance – We take care of essential safety checks, such as gas and electrical inspections, and ensure your property meets all tenancy laws and regulations.

Inventory Services -
Unlike many other management companies that outsource inventory reporting, we provide these services in-house. This allows us to maintain full quality control, ensure consistency across every report, and deliver faster turnaround times. Our detailed, impartial inventories are carried out by experienced professionals who know your property — reducing disputes, protecting both landlords and tenants, and supporting smooth tenancy transitions and maintenance required.

Dispute Resolution – We handle any tenant disputes, deposit claims, and legal matters, so you don’t have to.

Feel free to get in touch via our contact section

Sales and Lettings Services

For our landlord and agent clients whose properties we fully manage, we ensure that when the time comes to re-let or sell, you and your requested relevant party is promptly informed and seamlessly involved—ensuring a smooth and coordinated transition.

For those landlords who we solely manage for their property/ies or for self-managing landlords who use our inventory services who seek a trusted agent to re-let or sell their property, we’re able to facilitate this through our established relationship with Homera Real Estate, providing a reliable and professional solution tailored to their needs, of whom we’re proud to have an ongoing partnership co-managing their entire property portfolio.