Inventory Services
At Neutral Property Group, we believe that every successful tenancy begins with transparency and trust. One of the most important tools in achieving that is a professionally prepared Inventory Check-In Report — an essential step in protecting both landlords and tenants.
Setting a Clear Foundation
Whether a property is furnished or unfurnished, a detailed inventory sets clear expectations from the start. It documents the condition and contents of the property, providing an unbiased reference point that can help avoid disputes when the tenancy ends. Without it, there’s no reliable evidence to support claims for damage, missing items, or cleaning issues.
Our reports cover everything — from walls, flooring, and fixtures to cleanliness, furniture, and built-in appliances. Each item is recorded with precise written descriptions and photographic evidence to ensure full transparency.
A Hands-On, Proactive Approach
Unlike many inventory companies that simply record what they see, we bring years of property management expertise into every visit. We go beyond documentation by offering real-time advice and guidance during inspections — helping to clarify responsibilities and avoid confusion.
We openly discuss:
Whether a concern is tenant-related or falls under landlord obligations
How best to resolve issues before they escalate
Any legal or health & safety requirements that may need addressing
This honest, informed approach ensures nothing gets overlooked — and everyone stays on the same page.
Legal Protection & Peace of Mind
A properly compiled inventory report:
Protects both landlord and tenant legally
Reduces risk of disputes over cleaning, damage, or missing items
Ensures safety compliance from the outset
Supports deposit claims with clear before-and-after comparisons
It also sets clear expectations for tenants, helping them understand their responsibilities for upkeep and condition throughout their tenancy.
Secure, Digital, and Transparent
At Neutral Property Group, we use secure, industry-leading software to produce and store all reports. Each one is:
Electronically signed for added security
Accessible to all parties at any time
Open to tenant comments and feedback within a set timeframe
For integrity, once a report is signed, any edits will void existing signatures — ensuring that all versions remain tamper-proof and fair.
From the smallest scuff to the largest appliance, every detail matters. We believe in clarity, fairness, and accountability — because a well-documented property protects everyone involved.
Please see below for a full description of our available reports and pricing.
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Inventory Check-in Report
An Inventory Check-In serves as a legally recognised document that helps avoid disputes, protects the tenant’s deposit, and provides a reliable point of reference throughout the tenancy.
A detailed, room-by-room inspection is carried out to record the state of:
Walls, ceilings, and floors
Fixtures, fittings, and built-in appliances
Doors, windows, light switches, and sockets
Furniture and white goods (in furnished properties)
Kitchens, bathrooms, and utility areas
Decorative finishes including skirting boards, coving, and paintwork
All items are documented with precise written descriptions and backed by photographic evidence, ensuring no detail is overlooked.
Visual Evidence & Enhanced Imaging
Photographs of every room and item referenced
Additional images of door frames from all sides, including the tops and thresholds (commonly overlooked areas that may show wear or hanger damage)
External areas such as gardens, balconies, driveways, and communal spaces are also fully photographed and described
Key Handovers & Access
All keys and access devices are recorded, including:
Front and rear door keys
Window and mailbox keys
Fobs, entry cards, and remote controls
Each item is photographed and logged, with descriptions for security and future reference.
Utilities & Safety Compliance
Meter readings for gas, electricity, and water are taken and photographed
Readings include the meter serial number, exact location, and clear photo evidence
External water meters are included where applicable
Smoke and carbon monoxide alarms are tested during check-in
Any non-functioning units are noted and reported immediately
The fuse board and stopcock locations are clearly listed for tenant awareness
Cleanliness & Professional Standards
The cleanliness of the property is carefully assessed and included at each stage via our condition section.
Any recent professional cleaning invoices are attached to the report for transparency
Areas needing additional attention are noted
External Spaces
Outdoor areas are thoroughly inspected and documented, covering:
Gardens, patios, sheds, balconies, and fencing
Outdoor lighting and any garden furniture
Waste bin conditions and placement
Tenant Review & Agreement
After the report is completed:
The tenant is invited to review and add any comments
Once approved, both tenant and landlord (or agent) sign the document
A digital or printed copy is provided to all parties
After the initial inventory and check-in, we highly recommend incorporating Mid-Tenancy Inspections into your ongoing property management plan. These inspections play a key role in maintaining your investment throughout the tenancy.
Please continue below for pricing and further details.
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Mid- Tenancy Inspections
Following the initial inventory and check-in, we strongly recommend scheduling Mid-Tenancy Inspections as part of your ongoing property care plan. These routine visits are essential for maintaining the condition of your property and ensuring a smooth tenancy for both landlord and tenant.
These inspections are designed to:
Monitor the overall condition of the property, including fixtures, fittings, and furnishings
Ensure tenants are fulfilling their responsibilities as outlined in the tenancy agreement
Identify and address maintenance issues early — before they escalate into costly repairs
It’s not uncommon for inspections to uncover issues that tenants may have overlooked, forgotten, or felt unsure about reporting. By conducting regular mid-term visits, landlords can resolve concerns promptly and maintain a well-informed, positive relationship with their tenants.
Importantly, these inspections also serve as a reliable, date-stamped evidence base should documentation ever be required for insurance claims or legal purposes, offering added protection and peace of mind.
Specific requirements
We are happy to accommodate any specific requirements you may have, including but not limited to fire door obstruction checks, misting control observations, or any other particular compliance-related requests.
Please feel free to contact us to discuss your needs in more detail.
Flexible Scheduling to Suit Your Needs
We understand that every property and tenancy is different. That’s why we offer flexible scheduling options —These are typically every 3, 4, or 6 months — to suit your preferences and budget.
After our initial inspection visit, we are happy to provide personalised recommendations on the most suitable inspection frequency based on our findings and your property’s specific needs. Please continue below for pricing and further details.
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Check-Out Report
A Check-Out Report is a detailed inspection document created at the end of a tenancy, comparing the property's condition to the original Inventory Check-In Report. It records any changes, damages, or excessive wear and tear that may have occurred during the tenancy. The report includes written descriptions, photographs, and meter readings to ensure accurate utility billing. It helps determine whether any deductions from the tenant's deposit are necessary for repairs or cleaning beyond fair wear and tear. The check-out process provides transparency for both landlords and tenants, helping to resolve any disputes and ensuring a fair conclusion to the tenancy.
Please continue below for pricing and further details.
Pricing
*Inventory & Check-In Report *Check-Out Report
STUDIO £120 £55
1 BED £135 £60
2 BED £145 £65
3 BED £165 £70
4 BED £185 £75
5+ BED Quotation upon request
HMO’s - Quotes Available Upon Request
Inspections: *Standalone Mid-Tenancy - Ranging between £75 to £95 per property. Quotations upon request
*Standalone / Periodic inspections- Quotations upon request
*Terms and Conditions:
The above inventory pricing applies to unfurnished properties (unfurnished include white goods).
Furnished properties will incur an additional charge of £20, with heavily furnished properties potentially incurring extra costs.
Additional rooms (including but not limited to en-suite bathrooms, garages, etc.) will be charged at £10 per room.
Should a room fail to be mentioned upon quotation we reserve the right to include this within the final costing)
Standalone Inspections - Deemed as compiled on a non- managed property by us
Missed Access Charge
In the event that a pre-scheduled instruction cannot be carried out due to the tenant’s failure to provide access at the agreed time, we reserve the right to charge 50% of the agreed fee for the instruction. Documentation confirming the scheduled appointment will be made available upon request.Key cutting service: £10 charge, plus the cost of key cutting.
Parking, congestion charges apply where applicable.
Reports:
Once completed, our reports are sent digitally to all relevant parties—agent, landlord, and tenants, or anyone specified by the booking instructor. Our system notifies us once the report is signed, allowing us to keep the booking instructor updated on the agreement's progress. All parties will have 7 days from the date of receipt to submit any additional comments, along with photographic evidence if necessary.
Turnaround:
We aim to issue Inventory Check-in & Check-out reports within 24-72 hours, depending on the property's size and level of furnishing. Mid-tenancy Inspections are typically sent within 24 hours, if not immediately upon completion. We are happy to accommodate last-minute bookings, so feel free to reach out, and we will do our best to prioritise your needs.
Coverage:
Bromley
South East London
Other areas considered—please don't hesitate to contact us for further details.
