Inventory Services
FAQ
It's important to us that our customers feel fully informed and confident when working with us, so we’ve made a list of questions you may find useful in requiring further information. Please browse through, and if you have any questions that are not included here, feel free to reach out to us today.
Isn’t the tenancy agreement enough?
A tenancy agreement outlines responsibilities, but it doesn’t show the condition of the property at the start. An inventory provides independent, evidence-based documentation that supports any claims made at the end of the tenancy.
What if I already have good tenants—do I still need one?
Yes—an inventory/ Inspection isn’t about trust, it's about protection. Even with the best tenants, accidents happen, and wear and tear is subjective. An inventory ensures everything is clear and agreed upon from day one.
Why do I need an inventory if the property is unfurnished?
Even without furniture, your property includes walls, flooring, appliances, fittings, and overall cleanliness—all of which can be damaged or deteriorate. An inventory protects these key elements.
Why are Mid-Tenancy Inspections advised?
Regular property inspections are a key part of responsible property management—and they benefit both landlords and tenants. As a landlord, having inspections carried out during a tenancy helps you:
Monitor the condition of your property – Inspections allow you to check that the property is being looked after and spot any early signs of damage, wear and tear, or breaches of tenancy agreements.
Catch maintenance issues early – Tenants don’t always report small issues right away. Inspections help identify problems before they become more costly, helping to avoid larger repair bills down the line.
Keep records for protection – Mid-term inspections can support your case in the event of a deposit dispute or if legal action is needed. They also show you're proactive in maintaining the property, which reflects well in dispute resolutions.
Encourage communication – Inspections give tenants a chance to raise any concerns, making them feel heard and supported while also strengthening the landlord-tenant relationship.
Meet legal and insurance requirements – In some cases, regular inspections are required by insurance policies or to remain compliant with certain safety standards.
At Neutral Property Group, we conduct mid-tenancy inspections with professionalism and meticulous care — ensuring landlords remain informed and protected, while offering tenants the opportunity to be heard, advised, and supported in maintaining the property to a high standard.
Feel free to get in touch via our contact section
Can an inventory report be compiled after a tenant has moved in?
Yes, an inventory report can be compiled after a tenant has moved in, although it’s ideal to complete it at the start of the tenancy during the check-in process. If an inventory report is not done at the beginning, a post-move-in report can still document the condition of the property, but it may not offer the same level of detail as a pre-tenancy inventory. It's always best to carry out an inventory report before or at the start of the tenancy to ensure both the landlord and tenant have a clear record of the property's condition.
Can I just do an inventory myself?
While it may be tempting to save money by creating your own inventory report, it's important to remember that these reports serve as evidence. An adjudicator may not view a self-made report as independent or a fair representation of damages. Hiring a professional inventory provider ensures an unbiased, accurate report that will stand up in court, giving you the reliable evidence you need. Don’t take risks—our experience has shown just how crucial these services can be!
What if the tenants don’t agree with the report?
Tenants are given a set period (usually 7 days) to review and raise any comments. This ensures the report is fair, transparent, and agreed upon. It also gives them the chance to submit their own supporting evidence.
What if my landlord has not provided us with an inventory report upon our move-in?
While providing an inventory report is not a legal requirement, some landlords may choose not to have one completed—whether due to budget constraints or a lack of understanding of its importance. However, in the absence of an inventory, it may be in your best interest to arrange one independently. Doing so can help protect your holding deposit and provide clear evidence in the event of any disputes or discrepancies during or at the end of the tenancy.
